Part of the charm of Lily Adams is her clear, simple approach to telling customers about AT&T's latest deals. She's the calm, knowledgeable guide we all wish we had when navigating something confusing (and possibly expensive) like a phone plan. So it's no surprise that when Gordon Ramsay made an appearance on one of Lily's commercials, he was pleasantly surprised by such a straightforward interaction.
After Lily tells Ramsay about the plan that will fit his needs he says, "So I'm getting exactly I want, then?" and then admits, "Now, uh, I'm not too sure what to do with my arms right now, 'cause this is where I usually start throwing things." Lily responds with the forced smile known to many a customer service worker, and a sweet sounding, "That's terrifying" (via YouTube).
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